FAQ

Shops and Information

Q.

Where can I find ABAHOUSE shops?

A.

Please see our Shop List

View Shop List

Q.

Where can I purchase ABAHOUSE INTERNATIONAL products other than at ABAHOUSE INTERNATIONAL shops?

A.

You can also purchase products on the "AT-SCELTA" online shopping site.

Visit the "AT-SCELTA" online shopping site

Q.

Please give me more information on the online shop.

A.

Of all online shopping sites, "AT-SCELTA" sells the most products from ABAHOUSE INTERNATIONAL. The site also offers their own service that allows purchasers to earn points.

More info

Q.

Where can I get catalogs for each of your shops?

A.

This varies depending on the shop and the season of the year. Please contact your nearest shop for details.

Products and Services

Q.

Where can I direct inquiries on ABAHOUSE INTERNATIONAL products?

A.

Please contact your nearest shop, which you can find on the Shop List.

View Shop List

Q.

Can I bring in a product that I purchased at an ABAHOUSE INTERNATIONAL shop to have it repaired?

A.

You can bring in your product for repairs to any of the shops that sell ABAHOUSE products.
Please check directly with the shop on details including whether the product is reparable, repair charges, and estimated repair times.

* Please note that some damaged products may be irreparable.

Q.

Do you offer cleaning services?

A.

Sorry, we do not offer cleaning services.

Q.

Can I return or exchange my purchase?

A.

We accept returns and exchanges on a case-by-case basis. For details, please bring your product with your original receipt and ask at the shop at which you purchased the product.
Please note that we reserve the right to refuse returns or exchanges on some products, including those that have already been worn or were special-ordered.

Employment Opportunities

Q.

Where can I get information on full or contract employment opportunities?

A.
Please see our employment opportunities page.
View our employment opportunities page
Please direct email inquiries to the following address:
jinji@abahouse.co.jp
Q.

Do you hire part-time employees?

A.
Please see our employment opportunities page.
View our employment opportunities page
Please direct email inquiries to the following address:
jinji@abahouse.co.jp

About the site

Q.

What are the system requirements for viewing your site?

A.

Recommended OSs and web browsers:

We recommend that you view the ABAHOUSE INTERNATIONAL site using one of the following OSs and web browsers.

Windows
Windows XP SP3 or later
Microsoft Internet Explorer 8 or later
Firefox 3.6 or later
Macintosh
Mac OS X 10.5.8 or later
Safari 5.0 or later
Firefox 3.6 or later

If you are using an older version of any of the browsers listed above, we recommend that you download the latest version at one of the following links to view the ABAHOUSE INTERNATIONAL site.

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Q.

I can't view the photos on your site.

A.

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